08 Aug Digbeth Dining Club – Birmingham & Coventry
A Technological Journey to Fun-Filled Venues
Digbeth Dining Club, a culinary sensation and social hub, has revolutionized the dining scene with its innovative use of technology to maintain a lively and fun atmosphere in their venues. Founded in 2012 by Jack Brabant, the club started as a small street food event in Birmingham’s Digbeth district, but quickly grew into a prominent and vibrant gathering of food enthusiasts. From its humble beginnings to becoming a multi-location success, Digbeth Dining Club’s commitment to leveraging technology has played a pivotal role in creating an enjoyable experience for both patrons and staff.
At the heart of Digbeth Dining Club’s technological prowess is their Point of Sale (POS) system, K-Series. This system enables seamless and efficient transactions, allowing customers to order and pay swiftly, minimizing wait times, and maximizing enjoyment
The POS system is designed with an intuitive user interface, enabling even the least tech-savvy staff members to quickly process orders. This user-friendly approach ensures that the club’s vibrant atmosphere isn’t hindered by cumbersome technology. Additionally, the system allows for quick real-time updates of the menu and stock levels from anywhere in the world, ensuring that patrons have access to the latest and most exciting culinary offerings, enhancing the overall dining experience.
Maintaining a lively ambiance requires a well-orchestrated team of staff members who are attentive, enthusiastic, and efficient. To streamline their operations and optimize staff management, Digbeth Dining Club implemented a state-of-the-art staff management system in Nory. This system handles various aspects of employee management, including shift scheduling, time tracking, and leave management using AI.
The staff management system’s flexibility and AI core allows management to select shifts based on an intelligently-predicted sales forecast, ensuring there are exactly the right amount of people on shift for the amount of customers the venue is likely to expect. Real-time communication features facilitate instant updates and coordination among staff members, which is crucial in a fast-paced and bustling environment like Digbeth Dining Club’s venues.
Digbeth Dining Club’s ability to maintain a fun atmosphere hinges on the availability of diverse and high-quality food and beverage options. To manage their extensive inventory efficiently, the club employs a cutting-edge stock system, also based in Nory. This technology provides a comprehensive overview of stock levels, allowing the club to anticipate demand and prevent shortages, based on an AI’s prediction of future sales, based on past sales.
By integrating the POS system with the stock system, Digbeth Dining Club can automatically track inventory levels, prompting timely reordering to avoid stockouts. Additionally, the stock system enables the club to monitor the popularity of menu items and make data-driven decisions to optimize their offerings continually.
The data collected through the technology-driven systems provides invaluable insights into customer preferences, peak hours, and popular menu items. This data-driven approach allows Digbeth Dining Club to make informed decisions that keep their offerings fresh, exciting, and in tune with their audience’s preferences. It enables them to adapt to trends and continuously innovate, ensuring that their venues remain the go-to destination for food enthusiasts seeking a fun and memorable dining experience.
Find Digbeth Dining Club at:
Website: Digbeth Dining Club
Instagram: @digbethdiningclub
Facebook: Digbeth Dining Club